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Course Catalog

Our current list of course offerings, all of which can be delivered on site or online, as well as customized to fit your organization's needs. 

Mind Mastery: 1st Responder Resilience Training

Rooted in mindfulness-based stress reduction techniques, this course will help you take back control of the thoughts and emotions that are causing instability in your life. Ideal for public service professionals struggling with burnout, PTSD, addictions, sleep disorders and/or relationship issues.

2

Intentional Communication: Effective Skills for Supervisory Leadership

Expert communicators build lasting relationships on trust. The challenge is trust is built and broken over actions, not intentions. This course aligns your greatest intentions with your actions whether in a high stress emergency setting or in a politically complex administrative environment. Ideal for those seeking to conquer mission objectives, improve relationships, build teams, lead projects and accomplish promotional goals. 

3

AI Tools for Professionals: A Problem Solving Partner and Assistant

Artificial Intelligence has quickly emerged as the most effective and widely used tool in the business environment. Learning how to harness the power of AI can turn an overworked administrative team into the most efficient and effective while maintaining the highest level of fiscal responsibility. This course is ideal for administrative personnel at all levels of responsibility, and especially valuable for small teams that serve multiple roles such as finance, human resources, policy creation, grant writing, legal...and much more. 

4

Courage Under Pressure: Leadership Dynamics in Crisis Management

Individual reaction and response during the most crucial moments in a crisis will set the foundation for the person, team and organization for years to come. This course will build the necessary internal decision matrix that will grant the individual the ability to respond with courage regardless of the situation. Ideal for those serving in an executive leadership role or looking to promote into one. 

5

Incident Action Plans: Simplified Foundations for Real Success 

All IAPs, whether a minor traffic stop, single-story house fire, or an wide ranging, multi-day incident such as Hurricane Katrina, need objectives that are easily understood by the end user and clearly communicated by the Incident Commander. This course is ideal for entry-to-executive level supervisory personnel in charge of both small and large scale incidents. 

6

True Service: Community Engagement and Trust Building for Organizations

Developing an effective interaction strategy with your community leads to greater trust and positive response from your tax base. This class aids in developing strategic social media campaigns, grass-roots community education and operational messaging that align with the organizational mission. Ideal for those assigned to public service communication roles in charge of community education, public information or strategic planning.  

7

The Event Horizon: Legal and Ethical Issues in Public Safety

Legal and ethical issues can be complex, and corners can get cut in the name of efficiency that have long-lasting negative consequences to an organization. This course creates a process that can serve as a walk-though guide by utilizing case studies and expert analysis to provide informed decision making. 

8

Command Essentials: Operational Strategy and Tactical Response

An organization's size, capabilities, staffing levels and access to resources will impact strategy and tactics, but training in effective incident command is a an adaptable and universal skill. This course is ideal for those looking to improve their skills in incident management regardless of organizational size or resources. 

Get in Touch

Looking for more information on a specific public service subject? Chances are a member of our cadre can develop a course or webinar specifically suited to your needs, or provide the desired services through our consulting and coaching programs. 

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